As a human resource manager in healthcare, it is crucial to develop innovative processes and strategies that improve workplace performance while staying current with trends and research. Your role requires analyzing these trends and determining how to effectively implement them within your organization to create meaningful improvements in employee productivity and satisfaction.
Assessment Preparation
Select a health care organization and a specific division within it, with which you work or are familiar.
Organization – Wellstar Health System
Specific Division- Patient Access Services
Assume you are the human resources director for your selected organization.
In a recent meeting, executive management has determined they would like to improve health care workforce performance levels within a specific division of your organization.
Management has asked you to research and select 3 diverse strategies or processes (e.g., implementing a performance management system, utilizing technology-enabled training programs, establishing cross-functional teams, etc.) that use innovative management techniques, operational practices, or technology that could be applied to improve workforce performance within the selected division at your health care organization.
As the human resource director, you are involved in these types of initiatives because it’s an important part of HR process management, which includes continuously observing and improving the workplace environment and employee life cycle.
Reference the Improvement Strategies Process Example for a step by step run through of an example strategy or process.
Assessment Deliverable
Create a 1,050- to 1,400-word summary of your 3 selected diverse strategies or processes to improve workforce performance. In your summary:
- Summarize the gaps or “fixable items” that you intend to improve with these strategies or processes.
- Identify 3 key strategies or processes to improve workforce performance for your organization and division to address the gaps you summarized.
- Analyze how your strategies or processes affect workforce needs for service delivery for your organization.
- Analyze how each strategy or process could be implemented within your division and organization to improve workforce performance.
- Explain the potential cost of each strategy or process implementation.
- Describe your communication strategies for implementing and evaluating your chosen strategies or processes.
- Create SMART goal(s) and action items to implement your strategies or processes.
- Describe the process you will use to analyze whether or not the SMART goal(s) are met.
Cite 3 reputable sources to support your assessment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality.
Include a slide with APA-formatted references.