Hi, need to do following parts:
Knowledge test – 6 questions
Write a report – page 21
prepare an email to CBSA staff and a letter to CBSA clients – page 35
Write a report – page 43
prepare an email to CBSA staff and a letter to CBSA clients – page 49
Write an email – page 58
Write a report – page 61
Appendix 7: Strategic Transformation Plan
Appendix 9: Strategic Plan Review template
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