For this assignment, you must develop an interview questionnaire for an IT project manager about how they use the five basic strategies for conflict resolution to resolve workplace conflict.
Your interview questions should cover:
- Circumstances of conflict and the stakeholders involved
- Root causes of the conflict
- The manager’s approach to solving the conflict (the applied conflict resolution strategy)
- How the resolution affected the involved parties short- and long-term
- Determine if anyone walked away as “winners” or “losers”
- Identify the long-term effects of this particular conflict entails on the team and working relationships.
- Lessons learned from the conflict, including what the manager might have done differently
- Suggestions for alternative ways conflict could be handled
Length: 1-2 pages
The completed assignment should address all of the assignment requirements, exhibit evidence of concept knowledge, and demonstrate thoughtful consideration of the content presented in the course. The writing should integrate scholarly resources, reflect academic expectations and current APA standards
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