HSC705 Leading Change in Health and Social Care (J/650/4196) HSC705 Assignment Brief Qualification Level 7 Diploma in Health and Social Care [610/1483/7] Unit Code and Title HSC705: Leading Change in Health and Social Care Unit Reference Number J/650/4196 Credits 20 TQT 200 GLH 100 Assignment Aim The aim of this unit is to develop learners’ understanding of people management in organisations, from recruitment, through to HR processes, managing job performance, reward and recognition, and training and development.
Learning Outcomes And Assessment Criteria
- Understand Perspectives Of Quality In Health And Social Care Services. 1.1 Explain stakeholder roles in relation to quality and standards in health and social care settings.
1.2 Explore the role of external agencies in setting and maintaining standards.
1.3 Evaluate the impact of poor quality and standards on health and social care.
1.4 Analyse methods for evaluating health and 1.1 social care quality of service provision.
- Understand Strategies For Achieving Quality In Health And Social Care Services 2.1 Explain ways in which quality can be measured in health and social care.
2.2 Evaluate approaches to implementing quality systems.
2.3 Analyse barriers to delivery of quality health and social care services.
- Understand The Principles Of Change Management In Health And Social Care Settings. 3.1 Analyse factors that drive change.
3.2 Describe underpinning theories of change management.
3.3 Describe approaches, tools and techniques that support the change process.
3.4 Explain the importance of effective change management for service provision.
- Be Able To Create A Plan And Implement Effective Change Within A Health And Social Care Organisation. 4.1 Assess and select relevant tools and techniques to implement and manage change.
4.2 Develop a plan to implement a change in an organisation.
4.3 Develop measures to monitor and evaluate the progress of the change plan.
- Be Able To Analyse Stakeholder Responses To Organisational Change. 5.1 Assess possible risks associated with an organisatinal change process.
5.2 Apply a stakeholder analysis to understand possible resistance to change.
5.3 Critically appraise relevant strategies to manage resistance to change in organisations.
5.4 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.
5.5 Analyse factors that influence the achievement of quality in the health and social care provision.
5.6 Suggest ways in which the health and social care service could improve quality of service provision