Assignment Objective: For this two-part assignment, you will (1) review and analyze a conversation and (2) discuss your own communication noisemakers and barriers and how they can be overcome.
Length: Your completed response must be at least three pages in length, not including the references page. Part I must be at least one page in length and Part II must be at least two pages in length. A title page is not required.
References: No requirement for Part I. You must use at least two academic sources in your Part II response with one coming from the CSU Library. Cite and reference all sources used in APA Style.
Details: Review the Unit I Materials for definitions of noisemakers and barriers. Note: Noisemakers are not just external sounds. Next, complete Parts 1 and 2 below.
Part 1: Read A Heated Conversation Scenario.
A PDF version of A Heated Conversation Scenario is also provided.
Identify one noisemaker and one communication barrier for Emerson. Explain how these negatively affect Emerson’s communication. Next, identify one noisemaker and one communication barrier for Charlie. Explain how these negatively affect Charlie’s communication.
Finally, identify two tools learned in this course to decrease the noise and break through barriers. Explain how these tools work and why they would help Emerson and Charlie communicate more successfully. Focus on analyzing the noisemakers, barriers, and tools, instead of summarizing the A Heated Conversation Scenario.
Part 2: Now that you have learned what to do when overcoming noisemakers and communication barriers, reflect on a specific time at work where you faced an intercultural communication barrier. Next, describe the intercultural communication barrier, what you did wrong, and how you would use the tools learned in units I, II and III to overcome the intercultural communication barrier you experienced.