Homework#5
Packaged Software
Article#1: How to Partner with Your ERP Provider
Question#1 (20 points)
At the beginning of this semester, we talked about the concept of strategic IT alignment in the lecture note#2 Briefly explain the concept. Then, read Article#1 and describe how this concept is related to the author’s ERP selection experience. To receive full credits, you need to write at least three sentences.
Article#1
How to Partner with Your ERP Provider Dave Sackett, Forbes, 2021
https://www.forbes.com/sites/forbesfinancecouncil/2021/01/26/how-to-partner-with-your-erp-
provider/?sh=6eb461777eb3
Choosing to partner with your enterprise resource planning (ERP) solution provider con be an incredibly important decision for your company. During the ERP selection process, you should try to look for a mutually beneficial relationship with your ERP provider. The following are tips for doing that, based on our company’s experience
Communication and trust are important factors to test out before the official selection of a particular ERP system.
You should track:
• Is the provider responsive to your questions and concerns?
• Does the provider follow through with what it promised or said?
• Can you and the provider have both good and difficult conversations while keeping things civil and respectful?
• Do you trust the provider will support you?
• Does the provider always find the information you need?
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