Systems Modelling and Simulation Assignment 2023-24
Each year, the assignment for the Systems Modelling and Simulation module adopts a unique theme. In past years, these assignments have encompassed themes like manufacturing, banking services, airports, and logistics. This year, we delve into the realm of healthcare. This diversity allows you to grasp how this foundational subject can be effectively employed to address various issues, all of which essentially share common performance indicators. Embrace the challenge of this year’s assignment!
A clinical centre in a war-torn country in a remote area receives patients with various conditions. The clinic works 24 hours a day and admits two types of patients. Patient Type 1 (Low Priority): These are types of patients that are of low priority and are normally treated by either the Clinical Nurses (CN) or the General Practitioners (GP). These patients arrive at the hospital with a rate Expo (15) min. They are seen by the admission officer, registered and sent to the Triage station. The registration follows POIS distribution with the following parameter (8) minutes. At the Triage station if a CN is available they are assigned to a nurse and only on special occasions if all the CNs are busy and if a GP is available the patient will be seen by the GP for assessment. If there are no Triage staff available, the patients wait in the waiting area. This area has a maximum capacity of 20 people (i.e. if the number in the queue behind the Triage is more than 20 the patient leaves the hospital). Report on the record of several patients who leave the medical centre without being attended to. Patients that arrive during the break of the Admissions officer leave the system (record the number and report on this number of patients leaving due to admissions being closed).