You have recently started a position as a department director with five managers reporting to you.

Scenario
You have recently started a position as a department director with five managers
reporting to you. Earlier today, one of your managers reported that a client expired on
her unit. She suspects that a factor that may have contributed to the client’s demise
may be related to actions of a nurse on her unit. This nurse has several notes in her
personnel file that reflect potential client abuse. You and the nurse manager both have
concerns that this sentinel event must be investigated.
Later in the day, the Chief Nursing Officer asks you to speak to new nurse managers to
share attributes of leadership with the plan of enhancing their leadership skills. You see
an opportunity to combine the situation of the client with a bad outcome, due to the
alleged influence of one of the nurses, while building information to share this real-life
situation with new nurse leaders.
Instructions
As a follow up to the investigation of the client’s unexpected death, generate an internal
memo to your managers to reflect leadership and management attributes and include
steps taken to investigate this unfortunate situation. As you create this memo, keep in
mind that you should include:
● At least five leadership and/or management attributes for nurse leaders, as well
as how they can improve client outcomes.
● Steps you would take to assure collection of data regarding this incident.
● Describe how transformational leadership style may influence the process of
investigating this professional nurse colleague that reports to one of your unit
managers.
● Provides stated ideas with professional language and attribution for credible
sources with correct APA citation, spelling, and grammar.
● References no later than 2 years older.