6S22147 Assessment Brief
| Course Title | Lean Six Sigma Green Belt | Award | Level 6 Special Purpose Award |
| Course Code | 6S22147 | Credits Available | 15 |
Assessment Submission Deadline: 8 Weeks After Completion of Training
Please consult the Assessment Due Date Notification document in your Dropbox folder for an exact date.
Assessment Techniques: Process Improvement Project
Weighting : 100%
Grading
Pass: 50 – 64% Merit: 65 – 79%
Distinction: 80 – 100%
Process Improvement Project
(100% of Total Marks, 200/200)
Word Count: Minimum 4,000 – 5,000 Maximum
Please note that the word count must be respected.
References and Bibliography are not included in the word count
For your process improvement project, you are asked to document how you have applied the learning and understanding of lean six sigma tools to your own work-related process improvement project. This project is a demonstration of your skill with lean six sigma tools.
This work will be in report style with the appropriate use of populated templates. Your project should have clear headings for each of the criteria being assessed.
Your process improvement project will be assessed according to the guidelines and marking criteria set out over the following pages. Please study this carefully and check your work against it before you submit it
You must include an Introduction, Main Body, and Summary/Conclusion:
Introduction:
- Write a short introduction to your process improvement project.
Main Body:
- Please cover all the points outlined in the marking criteria over the following pages.
Summary / Conclusion:
- Summary of learning (what you have gained from completing this process improvement project).
- References and Bibliography.
Process Improvement Marking Scheme
(100% of Total Marks, 200/200)
1. DMAIC Lean Six Sigma Process Improvement Framework
(max 20 marks available for this question)
| 1.1 | Describe the DMAIC lean six sigma methodology that is used to deliver a process improvement project (PIP).
Ensure that you include references to both lean and six sigma tools. |
4 |
| 1.2 | Describe and comment on the criteria that you used to select your green belt process improvement project and how you agreed deliverables. | 4 |
| 1.3 | Present your green belt process improvement project in A3 story board format using the template provided. This serves as a visual executive summary and should be collated on completion of your project.
Take care to follow all phases of the DMAIC framework demonstrating your use of the lean and six sigma tools. Please answer question 1.3 following points a f listed below. Marks out of 12 available for each point are listed alongside each point. |
12 |
| a) |
|
3 |
| b) | Define
|
2 |
| c) | Measure
• Summarise key tools used here • Insert diagram(s) as example(s) |
2 |
| d) | Analyse
• Summarise key findings and metrics • Insert diagram of tools used |
2 |
| e) | Improve
Summarise key improvements implemented |
2 |
| f) | Control
Plan for control |
1 |
2. Define the Process
(max 40 marks available for this question)
Identify a process problem in line with your role and responsibilities.
| 2.1 | Project Initiation
Initiate your process improvement project (PIP) using a project charter template outlining a clearly scoped opportunity statement using time, quality, and financial metrics to describe the problem and its impact on the business. Provide a short narrative to accompany the charter describing how you initiated the project. |
10
8
+
2 |
| 2.2 | Stakeholder Management
Identify, analyse and document your project stakeholders using the template provided, showing 5-8 stakeholders. Using the insights gained from this exercise, devise a communication management plan for the different stakeholders. Please use the template provided. |
6
3
+
3 |
| 2.3 | Building the Team
Consider how you would configure a balanced process improvement team taking account of:
|
6
3 + 3
|
| 2.4 | VOC, VOP and CTQ
Examine and discuss:
|
6
4
+
2 |
| 2.5 | SIPOC Map
Using the SIPOC template provided, determine the high level process steps for your green belt project. This should clearly show the inputs and outputs as well as suppliers and customers (recipients) for each step. Aim for 5-8 process steps. |
8 |
| 2.6 | Project Schedule
Using a Gantt chart, develop a high level project schedule showing key milestones at each phase of the DMAIC cycle. An optional template is provided, but you are free to use your own. |
4 |
3. Measure the Process
(max 30 marks available for this question)
| 3.1 | Current State Value Stream Map (VSM)
Measure the baseline process performance using a current state Value Stream Map (VSM) and calculate time and quality metrics. Your map should show both process flow and information flow. Please answer this following points a – g listed below. Marks out of 20 available for each point are listed alongside each point. |
20
|
| a) | Map is labelled and dated. | 2 |
| b) | Information flow is clearly shown. | 3 |
| c) | Ensure each process block shows task name and description. | 3 |
| d) | Ensure process block shows resources required (people, equipment, etc.) | 3 |
| e) | Time Metrics (PT, WT, LT) and % Activity for each step. | 3 |
| f) | Quality Metrics and % RTY for each step. | 3 |
| g) | Calculate and show cumulative time metrics and cumulative quality metrics. | 3 |
| 3.2 | Data Collection Plan
Measure the baseline process by preparing a data collection plan using the template provided. Your data collection plan should be suitable to produce run charts or control charts and pareto charts or histograms in the analyse stage of your project. |
10
|
4. Analyse the Process
(max 60 marks available for this question)
| 4.1 | Risk Analysis
Conduct a Failure Modes & Effects Analysis (FMEA) to assess potential risk. Populate the template provided. Aim to show 6-8 risks. Identify 3 insights based on your analysis. |
8
3 + 5 |
| 4.2 | Value Stream Analysis
Refer back to your VSM, ensuring that you look at both work flow and information flows. • Identify & document activities in the process which present obstacles to flow. • Highlight and categorise the process steps based on the VA, NVA, NNVA (Value Adds, Non-Value Adds and Necessary Non-Value Adds) method. • Analyse your time and quality metrics and identify targeted areas for improvement. • Comment on insights gained from this analysis and document potential target areas for improvement. |
10
2 + 3 + 3
+
2
|
| 4.3 | Waste Analysis
Analyse your current state VSM. Identify and document forms of waste referencing TIMWOOD or similar. You should look for an example of each of the 8 types of waste. If you feel there is no example for a particular type, then give a theoretical example that could apply to your process Document target areas for improvement. |
8
6
+
2 |
| 4.4 | Cause-Effect Relationships
|
10
5 +
2
+ 3 |
| 4.5 | Six Sigma Data Analysis – Patterns of Variation
Analyse the data collected in task 3.2 during the measure phase and establish patterns of variation. Display your results using a run or control chart. Provide a short narrative documenting insights gained from these charts. |
4
2 + 2 |
| 4.6 | Six Sigma Data Analysis – Categorising Sources of Variation
Analyse the data collected in task 3.2 during the measure phase and categorise sources of variation using a pareto chart or histogram. Provide a short narrative to interpret your findings |
10
6 + 4 |
| 4.7 | Counter Measures
Considering the findings from Tasks (4.1- 4.6), assemble the team and using a PICK chart, brain-storm potential countermeasures (potential solutions).
|
10
4 + 4 + 2 |
5. Improve the Process
(max 36 marks available for this question)
| 5.1 | Process Improvement Plan
Using the findings from the Analyse Phase and your countermeasures identified create a process improvement action plan using the template provided. The action plan needs to be at the task level with identified resources (actionees), start/finish dates, and dependencies (which tasks precede other tasks). Demonstrate the use of the PDCA/piloting approach. |
12
8 + 4 |
| 5.2 | Team based Lean Tools
Demonstrate the use of team based approaches using lean six sigma tools. Choose from 3 of the following: Kaizen events, SMED, 5S, Kanban visual management, and Error Proofing. (3 marks each) Provide insights on what you have gained from this exercise. (1 mark each) |
12
9
+
3 |
| 5.3 | Create a Future State Value Stream Map:
Clearly show:
Summarise before and after improvements by comparing project outcome with the original problem statement / objective(s) / metrics contained in the charter. |
12
2 + 2 + 2
+ 6 |
6. Control the Process
(max 14 marks available for this question)
| 6.1 | Process Control Plan
Create a process control plan to ensure that countermeasures are maintained and kept under the control of a process owner.
Choose any one from the following; 1. Introduction of run/control chart 2. Introduction of “leading” metrics 3. 5S – Sustain phase activities 4. Visual management (Kanban) tools 5. Establishing an ongoing FMEA risk analysis and response programme |
4
|
| 6.2 | Standard Work and Training
Explain how standard work would be introduced or updated. Discuss how it could be used as part of a training plan to ensure that the process improvement is embedded and will remain under the control of the process owner. |
4
2 + 2 |
| 6.3 | Lessons Learned and Opportunities for Further Improvements
Conduct a retrospective with the project team. Consider what went well, what did not go well, and what you would do differently for the next project along with lessons learned. Identify and communicate future opportunities for your continuous improvement programme. |
6
3 +
3 |