In this assignment, you will gain hands-on experience with payment posting and account adjustments using the EHRGo platform. These processes are critical components of the healthcare revenue cycle and ensure that payer payments, patient responsibility, and contractual adjustments are applied accurately.
You will review a patient account, interpret remittance information, post payments, apply adjustments, and evaluate how these actions support reimbursement accuracy, compliance, and financial integrity.
Instructions
1. Access the Assignment
Log in to EHRGo using the access code provided by your instructor.
Navigate to: Activities → Posting Payments and Adjustments A
Click Launch EHR to access the patient chart
Step 2: Review the Patient Account
Carefully examine:
Patient demographics
Payer information
Charges and claim details
Remittance Advice (EOB)
Current account balance
As you review, identify:
What the insurance paid
What adjustments are required
What portion is the patient’s responsibility
Step 3: Post Payments and Adjustments
Using the activity instructions in EHRGo, complete the following:
Complete all required ledger entries, including:
Multiple payer payments (EFT)
Insurance adjustments (provider responsibility)
Patient responsibility transfers (coinsurance)
*All transactions must be entered accurately so the final ledger reflects the correct balance.*
Ensure:
Payments are applied to the correct charges
Adjustments reflect allowed vs. charged amounts
All entries are accurate and complete
The final balance updates correctly
Step 4: Download Your Progress Report
Once completed:
Click “Download Work” in EHRGo
Save your Progress Report
This report serves as your proof of completion.
Step 5: Reflection (Critical Thinking)
In a separate Word document, respond to the following (4–6 sentences each):
Why is accurate payment posting and adjustment processing important in the revenue cycle?
How can errors in posting payments or adjustments impact reimbursement, denials, or audits?
How do proper payment posting practices support compliance and fraud prevention?
Submission Requirements
Submit two files:
1. EHRGo Progress Report
Must clearly show completion of the activity
Demonstrates payment and adjustment entries
2. Reflection Document (Word)
Include:
Your name, course, and date
APA title page
References are only required if sources are used.
Important Notes
You must complete the assigned activity (Posting Payments and Adjustments A)
Screenshots are not required for this assignment
The Progress Report is required for grading
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