For this formative assignment you will produce a 1000-word management report on Ryanair in an academic style.
In this formative assignment, you will cover the following learning outcome (LOs):
LO1 – Apply knowledge and understanding of the key management theories and concepts/practices to contemporary organisations.
LO3 – Evaluate the dynamics of global business environment, and the need for effective management as a value adding universal activity at global, national and local levels.
Acting as a business consultant, you are required to analyse the management functions and practices and write a business report for the senior management team of Ryanair. You must utilise the techniques and concepts you have covered in the module.You must also provide a skills development plan and reflective statement.
In 2023, Ryanair (based in Dublin) reported that it had carried over 168 million passengers in the year ending 31 March 2023 (FY 22–23), 74 per cent more than last year. Revenue had more than doubled (up 124 per cent) and profit after tax was 1,430 million euros, against a loss of 355 million euros in FY 21–22. It expects to carry 185 million passengers in FY 23–24. Costs, excluding fuel, of 31 euros per passenger, were now back to the pre-Covid level and lower than all competitors. Its load factor – the proportion of seats filled on its flights – rose to 93 per cent from 82 per cent the year before.
In FY 22–23, they opened five new bases and 300 new routes. Management plans to continue gaining market share from rivals in Western Europe, as well as stimulating demand in Central and Eastern Europe.
Aviation is a major source of carbon emissions, so Ryanair management invests heavily in fuel-efficient aircraft. During FY 21–22, they introduced 73 B737 ‘Gamechanger’ aircraft, which deliver ‘4% more seats per flight yet burn 16% less fuel’.1 They are also investing in the production of sustainable aviation fuel (SAF) and hope to power 12.5 per cent of flights using SAF by 2030.
Tony Ryan (1936–2007), the son of a train driver, left school at 14 to work in a sugar factory and in 1954 joined Aer Lingus, the state-owned Irish airline, to work as a baggage handler. By 1970, he oversaw the aircraft leasing division, lending Aer Lingus aircraft and crews to other airlines. This gave him the idea of creating his own aircraft leasing company, which he did without delay.
In 1985, he founded Ryanair, with a single aircraft flying between Ireland and the UK, to compete with his former employer. The Gulf War in 1990 discouraged air travel and caused financial problems for Ryanair. Rather than close it, Ryan and his senior managers (including Michael O’Leary, now Chief Executive) decided it would be a ‘no-frills’ operator, discarding the conventional features of air travel such as free food, drink, newspapers and allocated seats. Staff (including pilots, ground staff and cabin crews) would serve customers who wanted a functional and efficient service, not luxury.
In 1997, changes in European Union regulations enabled new airlines to enter markets previously dominated by national carriers such as Air France and British Airways. Ryanair quickly opened new routes between Dublin and continental Europe, and between European cities: although based in Ireland, 80 per cent of routes are between airports in other countries. Tony Ryan also turned Ryanair into a public company by selling shares to investors.
In May the company issued a statement of the results for 2022–23.

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You are to critically analyse and evaluate the current management practices at RYANAIR. You must recommend changes based on your evaluation that RYANAIR must implement to improve its success.
For RYANAIR discuss how management theories, concepts and practices are currently adding value. Explain, with evidence, what these management practices have contributed to the success of the RYANAIR brand.
Support your arguments with reference to appropriate academic literature, case study materials and your independent research.
Task 2 – Management as a value adding universal activity (LO3)
Evaluate the dynamics of the global business environment. Discuss how the management at RYANAIR have adapted their strategies and methods, at global, national and local levels adding value to the subsidiary.
Support your arguments with reference to appropriate academic literature, case study materials and your independent research.
Introduction:
Task 1 – Key Management Theories, Concepts and Practices (LO1)
Task 2 – Management as a value adding universal activity (LO3)
Your report structure should include the following sections:
Word count: 1000 words
Word count – only applies to the main body (shown in bold); i.e., cover page, table of contents, list of abbreviations, references, and appendix are not part of the 1000 words.
If you have any further questions about this assessment, please contact the module leader or your tutor.
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